Welcome to O Closet’s Terms & Conditions
By accessing and using Original Closet’s website, you agree to comply with the following terms and conditions. These guidelines are designed to ensure a smooth and transparent shopping experience for all users. Please take the time to read through them carefully, as they outline the rules that govern your interactions with our website. If you do not agree with these terms, you may refrain from using our services. O Closet reserves the right to update or modify these terms at any time, so we encourage you to review them periodically.
User Responsibilities
As a user of Original Closet, it is your responsibility to provide accurate and up-to-date information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your device to prevent unauthorized use. Any activity carried out under your account is your responsibility. Misuse of the website, including fraudulent orders or providing false information, may result in the suspension or termination of your account.
Product Information and Pricing
Original Closet strives to provide accurate product descriptions and pricing information on our website. However, occasional errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to update information without prior notice. In the event of an error in pricing or product details, we may cancel or modify orders that are affected, with a notification to the customer. All prices are listed in [insert currency], and applicable taxes and shipping fees will be added during checkout.
Order Process and Acceptance
Once you place an order on Original Closet, you will receive an order confirmation via email. However, this confirmation does not signify acceptance of your order. We reserve the right to verify information before processing any order. In some cases, additional verification may be required, such as payment or address confirmation. We also reserve the right to cancel or limit the quantity of any order, and in such cases, we will notify you. Orders are processed once payment is received and verified.
Returns and Exchanges
Original Closet offers a 5-day return and exchange policy, allowing you to return items within this period if they meet the eligibility criteria. To initiate a return or exchange, you must follow the steps outlined in our Return & Exchange Policy. Please note that items must be returned in their original condition, unworn, and with all original packaging and documentation. Refunds will be processed once the returned items have been received and inspected. Shipping costs for returns may apply, depending on the reason for the return.
Intellectual Property
All content on Original Closet, including text, images, logos, and product descriptions, is the intellectual property of Original Closet or its licensors. You may not use, reproduce, or distribute any content from the website without prior written permission from Original Closet. Unauthorized use of our intellectual property may result in legal action. We respect the intellectual property rights of others, and if you believe your work has been infringed upon, please contact us to resolve the matter.
Limitation of Liability
Original Closet is committed to providing a reliable shopping experience; however, we cannot guarantee that our website will be free from errors or interruptions. We are not liable for any damages, including but not limited to, direct, indirect, incidental, or consequential damages arising from the use or inability to use our website. This limitation of liability applies to all claims, regardless of whether they are based on contract, tort, negligence, or any other legal theory.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Pakistan], without regard to its conflict of law principles. Any disputes arising from your use of Original Closet’s website or services will be subject to the exclusive jurisdiction of the courts in Pakistan. By using our website, you agree to submit to the jurisdiction of these courts for the resolution of any disputes.
Contact Us
If you have any questions or concerns regarding these terms and conditions, or if you require further clarification, please feel free to contact our customer service team on whatsapp. We are here to assist you and ensure that your experience with Original Closet is smooth and enjoyable.riginal